Nuneaton, Warwickshire
NICEIC Approved

Privacy Policy

Last updated: December 2025

This Privacy Policy explains how Icon Installation Ltd (“we”, “us”, “our”) collects, uses, and protects personal data when you use this website.

Icon Installation Ltd is a company registered in the United Kingdom and operates within the UK.


1. Who we are

Icon Installation Ltd is the data controller for the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


2. What personal data we collect

We only collect personal data that you voluntarily provide via the contact form on this website. This may include:

  • Name

  • Email address

  • Telephone number

  • Any information you choose to include in your message

We do not collect special category data.


3. How we use your personal data

We use your personal data solely to:

  • Respond to enquiries submitted via the contact form

  • Communicate with you regarding our services

We do not use your personal data for marketing purposes unless you have explicitly requested it.


4. Lawful basis for processing

Under UK GDPR, our lawful basis for processing your personal data is:

  • Legitimate interests – to respond to enquiries and operate our business

  • Consent – where you voluntarily submit your information via the contact form


5. Data retention

We retain personal data only for as long as necessary to respond to enquiries and for reasonable business or legal purposes. Contact form submissions are not kept indefinitely.


6. Data sharing

We do not sell, rent, or trade your personal data.

Your data may be processed by trusted third-party service providers (such as website hosting or email services) where required to operate the website, and only under appropriate data protection safeguards.


7. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. While we take security seriously, no method of transmission over the internet is completely secure.


8. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability (where applicable)

You may exercise these rights by contacting us using the details provided on this website.


9. Complaints

If you believe your data protection rights have been breached, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
www.ico.org.uk


10. Cookies

This website does not use cookies for tracking, profiling, or advertising purposes. Any essential cookies used are required solely for the basic operation of the website.


11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last updated” date will be revised accordingly.


If you have any questions about this Privacy Policy, please contact Icon Installation Ltd using the contact details provided on this website.